moderate

Service Request Tracker

Track citizen requests with status timelines, updates, and transparent communication.

Sectors

Municipality Healthcare

Addresses

User Engagement Accessibility & Compliance

Interactive Demo

Service Request Tracker

Track and manage citizen service requests

SR-2024-001High Priority

Pothole Repair

Large pothole near intersection causing vehicle damage

123 Main StreetUpdated 2024-01-18

SR-2024-002Medium Priority

Street Light Out

Street light has been out for 3 days

456 Oak AvenueUpdated 2024-01-14

SR-2024-003Medium Priority

Trash Collection Missed

Regular trash pickup was missed on scheduled day

789 Elm StreetUpdated 2024-01-19

SR-2024-004Low Priority

Graffiti Removal

Graffiti on bus shelter walls

Downtown Transit CenterUpdated 2024-01-18

SR-2024-005High Priority

Water Main Leak

Water bubbling up from ground near hydrant

222 Water StreetUpdated 2024-01-19

About Service Request Tracking

Service request systems empower citizens to report issues and track their resolution. Features like status updates, timelines, and categorization help manage expectations and improve government transparency and responsiveness.

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// Why This Matters

The Problem

Citizens don't know if their requests are being addressed.

The Impact

Transparent tracking reduces follow-up calls by 35% and improves satisfaction.

The Solution

Real-time status updates build trust between government and citizens.

// Related Demos

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